People-driven service

Software applications maintenance & support is most important for business IT applications to have high quality and stable system to run their business. Vishnu Corp is delighted to offer low cost service and support for leading SAP and non-SAP customers in the market. Vishnu Corp has very highly skilled people to provide best & efficient service in the market with friendly manner. Vishnu Corp provides Global Support and assures the skills and resources needed to optimize solution performance and business processes to help realize the organizations’ strategic objectives to become a competent business. Our consultants assists in deploying a full, end-to-end solution operations strategy that enables to adapt existing solutions to changing market and business requirements reducing the total cost of operating your IT infrastructure and accelerating and maximizing the return on your SAP investment

We provide below services & benefits:

• 1. Operating System supports
• 2. BASIS Support
• 3. HANA support
• 4. NLS support
• 5. Application  Support
• 6. Reporting suite support (BI BO, Tableau, MSTR, FIORI)
• 7. ETL/Integration Support
• 8. Database Support (HANA, IQ, Oracle, DB2 and SQL Server)
• 9. Low cost service
• 10. On-shore support staff
• 11. 24/7 support

Service Levels:

Severity 1 - 15 Minutes response - 4 Hour resolution
Severity 2 - 30 Minutes response - 8 Hour resolution
Severity 3 - 8 Hour response - 5 Day resolution
Severity 4 - agreed with business